The Advantage of the Little Guy in Publishing
filed in Publishing Industry on Feb.02, 2012
As noted in a previous post, the average book printed by a large publisher averages about 40 percent returns from book stores and other sellers in the USA. In other words, for every 100 books printed by a big press, on an average only 60 are sold.
What happens to the other 40 percent?
Oddly enough, the entire book isn’t returned to the publisher. Only the cover (which one saw noted is rather like a car dealership returning the hood of a car to the car manufacturer for a full refund). How did such a system ever get started? Who would ever think it a viable business model?
Back in the 1930s during the Great Depression, nickel and dime stores, drug stores, as well as book stores weren’t buying many books, magazines, or comic books from publishers. The small businesses were afraid they’d be stuck with products that couldn’t be sold. Consequently, they purchased fewer and fewer publications from publishers.
Knowing that more books and magazines could be sold then the stores were buying, publishers came up with a bold plan to increase sales: They offered full refunds on books and magazines that weren’t sold and to minimize the cost of shipping publications back for a refund, they allowed the refund to be made if only the cover of the publication was returned (with buyers on then honor system to trash the rest of the publication).
This new practice worked very well, and basically saved many publishers because sales abruptly increased once the sellers learned they had nothing to lose if they ordered a few more books or magazines than they could sell. They ordered a few extras that might very well sell — and often they did sell.
It was a brilliant idea that put more money into the pockets of seller and publisher alike.
The disaster came later. The plan was never abandoned once the economy got back on its feet and continues for most large presses even today here in the US. Not only do publishers give full refund, the book seller still has to return only the front cover of the book or magazine to get their money back. So unlike an actual return of products which then might be sold as used or at least recycled, the publisher has only a cover to show for its efforts.
(On a side note, while the books with covers torn off are supposed to be trashed, those working in book distribution warehouses or at book stores often have huge private libraries of coverless books. And in the past, one would occasionally see bootlegged coverless comic books sold in little packs at bargain prices; as a child I can remember buying such bonanzas in gas stations. My dad who was a kid during the Great Depression occasionally sneaked behind the local drugstore to raid the dumpster of coverless comics for some extra reading material.)
More recently this system has apparently allowed “gaming” the system. Some believe that on occasion the the word has gone out that such-and-such a book should be made a “Best Seller.” Stores order many more copies of a book than they could possibly sell.
This gives a huge boost to the apparent sales of the book, puts it into the best seller list, and then if everyone is lucky the public turns out to buy the book that seems to be the new discovery of readers everywhere. But if the book gets panned and the buyers don’t arrive to slurp copes up, huge numbers of the title are returned and the publisher takes a bath.
Thus, a “best seller” may actual sell poorly if the system has been so manipulated, and the publisher can lose vast amounts of money even though it was a “best seller.”
All this means that books from large presses are likely priced almost twice as high as they would be without refunds.
On the plus side for small presses and self-publishers who do not adopt the big presses’ return policy, it is possible to compete with the big publishers due to reduced waste through the cover-return-refund policy. Likewise, magazines or book companies that sell through catalogs or via subscriptions can realize nearly 100 percent sales on their products as compared to the 60 percent suffered by the big presses.
Of course the big publishers might quickly turn things around if they ever dictate no more returns unless the whole product is shipped back. With the high cost of shipping books back to the publisher, coupled with the work of boxing them up and taking them to a shipping company, that would likely force book stores to make reasonable orders for books and push the percentage of actual sales without returns way up.
Yet, with the economy teetering some days, some fear a new great depression may be just over the horizon. If so, it may have a silver lining for the big publishers since, with their return policy in place, they might once again to the cat bird’s seat.
One thing for sure, the publishing industry and the marketing of books never gets boring.
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When not plotting the overthrow of the publishing industry, Duncan Long works as a writer/illustrator. He’s seen 12 novels published by HarperCollins and has had over 1,000 book and magazine illustrations published by HarperCollins, Asimov Science Fiction Magazine, Delta Press, Pocket Books, ILEX, Paladin Press, etc., etc.) You can enjoy more of Long’s magazine and book illustrations at: Duncan’s Book and Magazine Illustrations
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February 3rd, 2012 on 6:44 am
Wow. You present some amazing facts. I hadnt realized publishing was going through such an upheaval right now. I really enjoy reading your blog.
February 4th, 2012 on 1:06 pm
Thanks for the data. I’m just starting self publishing and am starting slowly, but hope to pick up my pace this week. It’s certainly a shot in the arm to read an article like this from someone in the know about the publishing industry.
February 4th, 2012 on 6:17 pm
Great artwork, amazing illustrations, fantastic insight into the publishing industry. You must have a lot of happy clients.
February 4th, 2012 on 8:25 pm
Hello, you write magnificent posts and your insight into the book business, and especially the layout and illustration end of things, is tremendous. Fine work.
February 5th, 2012 on 12:20 am
Duncan,
I had forgot about that practice of returning the covers of books or magazines until you mentioned it. I remember as a kid living in Seneca, Kansas, I was in the drug store and saw this man tearing the covers off of comic books and putting the rest in the trash. I didn’t understand why he did that until many years later as a young student working in a mini mart store. The manager gave me a box cutter and told me to cut off the covers. When I asked him why, he said the head office needed them for refunds. The cover-less magazines where tossed in a bin, to be thrown away.
However, oddly enough, I think the policy for newspapers is different. A few months ago, I was coming home very late and stopped at a convenient shop for a drink and newspaper. The clerk told me I could have the newspaper for free, which I replied, “Really?” He said all they need is a count of unsold newspapers and throws them away. No need to tear or cut the front page and send back to the Omaha World Herald.
You make a great point for small presses and self-publishers regarding the return policy which is reduced waste and better profits.
Keep up the good work!
February 5th, 2012 on 7:43 am
Awesome website you have here. The quality of your artwork is awesome, too. And you offer excellent insightn and data about the publishing industry.
February 5th, 2012 on 9:01 am
Thanks for the info on newspapers — had never run across that.
A few years ago when I was at a distribution company signing boxes of books to be sent throughout stores in our region, I heard a rather terrifying story. When the distribution company had changed hands, the new owners weren’t able to take things over for about a month. So the warehouse — about the size of several football fields, filled with high shelves of books and magazines, sat with inventory that was never shipped. When the employees came back to work, their first task was to tear off the covers of every book and magazine in the warehouse and return them for refunds.
I can’t imagine how many hundreds of thousands of dollars in lost sales publishers must have lost during that month.
February 7th, 2012 on 5:54 am
Thanks for these thoughts–they have really inspired me to get into self-publishing. Thank You!
February 9th, 2012 on 8:33 am
I just wanted to say that I really enjoyed the information you’re giving us on the book publishing industry. Very useful.